Solutions From Sensor to Sunset™
Whether you’re looking to create your own connected solution or looking to use IoT technology, Arrow can help you create and architect the right solution. Start with ideation services to help you flesh out your concept and lead you to practical solutions. Leverage design services to help engineer and architect your device or solution. We can guide your hardware and software/firmware engineering and integration services leveraging our broad and global engineering expertise.
Beyond the device level, we assist customers with system level integration, manufacturing, and logistics services to help you get the product or solution to market faster. We help customers design security into their products and solutions with hardware, software, and process level solutions.
Moving data from the physical world to applications requires deep knowledge in network and wireless connectivity. How do you connect IoT devices wirelessly and integrate them into diverse systems? What are the proper protocols for them to work globally and securely? How do you control the data flow? Arrow’s services and offerings with cellular carriers, cloud providers, and installation providers delivers the expertise needed to deploy connected devices.
The chasm between the Operational Technology (OT) and Information Technology (IT) is most pronounced at the connectivity layer between these worlds. Connectivity is required both from a network perspective as well as from a middleware infrastructure from the devices through gateways to cloud platforms. Arrow can be your network services aggregator and integrator providing data connectivity services across wide area network (WAN) technologies such as cellular, Low Power Wide Area Network (LPWAN), and satellite from multiple providers and as well as providing billing services across multiple providers and technologies simplifying your go to market and operations.
For connected devices, a lot of attention is paid to device data and the analytics related to information that the sensors provide, but little attention is typically paid to the health and status of the devices and gateways to ensure that a management framework is designed in to ensure uptime, integration with IT service management and workflow capabilities to ensure operational readiness for your connected solutions.
Arrow Managed Services provides expert assistance, customized call handling and workflow methodology coupled with incident management and notification to meet your IT Service Management and IT Service Desk requirements. Arrow Insight™ provides a platform to create your own tailored incident management processes to meet your contract requirements. Arrow Managed services can also provide white labeled 24/7 technical support desk that can serve as the first point of entry for your customers.
With over 15 years of experience providing managed services for customers in Unified Communications, desktop, and data center technologies, Arrow Managed Services brings a wealth of technical expertise, proven management tools and flexible support offerings to augment your own technical talent enabling you to focus on driving your core business objectives. With geo redundant Network Operations Centers (NOCs), Arrow has the infrastructure that allows your offerings to the market quickly.
At the end of lifecycle, what’s the best way to decommission your devices? How can you dispose of them in the most ecological way? Is there any additional business value that can be gleaned from them before decommissioning? How can you ensure all of the data is wiped before sending them for recycle or reuse? Arrow can ensure your devices are retired in a sustainable, secure way.